ESCO Festival FAQs

WILL THE EVENT HAVE CHARGING STATIONS OR OUTLETS AVAILABLE?

In addition to limited outlets, portable chargers will be available through our sponsor/partner, Electric Standard Co. All our fans can now charge on the go!

WHAT IS ELECTRIC STANDARD AND HOW DOES THIS WORK?

Electric Standard Co offers portable battery packs with unlimited battery exchanges for the duration of the festival.

  1. Buy an Electric Standard Co charger (via online pre-order or on site)
  2. Charge your device throughout the event
  3. Once the battery is spent, trade in your ESCO charger for a brand new one at the ESCO activation.
  4. Take it home with you and re-charge for everyday use!
WHY PRE-ORDER?

Reserve your battery ahead of time to pick-up at the Electric Standard booth on-site, and receive an online discount of $5.  No shipping charge will be applied, since all orders will be picked up on-site. Also, you get to skip the lines when picking up your battery!

WILL THE BATTERY WORK WITH MY ANDROID? HOW ABOUT IPHONE? USB TYPE C?

Yes, portable chargers are iPhone, Android, and USB Type-C compatible. If you have a newer Android or Google phone, let the Electric Standard team know while you are picking up your battery, so they can provide you with an adapter. No additional fee will be applied.

CAN I CHARGE MORE THAN ONE PHONE AT A TIME?

If you have one iPhone and one Android, the Cassette battery can charge both at the same time. You can charge a second phone of the same type using the additional USB port, but must supply your own cable.

DO I NEED MY CORD AND/OR BRICK?

Nope! The Cassette battery comes with a built in cord to plug directly into your phone.

IS THE BATTERY ALREADY CHARGED? HOW LONG DOES IT LAST?

Yes, the battery comes fully charged upon purchase, with about 1.5-2 charging cycles, depending on phone usage. The battery can be re-charged approx 500 times.

WHAT HAPPENS WHEN I RUN OUT OF CHARGE AT THE FESTIVAL?

Simply return your Cassette to any Electric Standard Co. location, and exchange it for a freshly charged battery.

ARE EXCHANGES FREE OF CHARGE? HOW MANY CAN I HAVE?

Exchanges are unlimited and free of charge for the entire festival weekend, after initial battery purchase.

WAIT, CAN I REALLY SWAP OUT AN UNLIMITED AMOUNT OF TIMES AT ANY LOCATION?

Yes! Once you pre-order a Cassette battery online, or purchase a battery on site at the event, you can swap your dead unit for a freshly charged one as many times as you need!

*Standard Cassette ONLY – the Electric Standard Premium Battery not included in the festival exchange program.

IS IT MINE TO KEEP ONCE THE FESTIVAL IS OVER?

Yes! It can be recharged via wall charger or a laptop, with a standard micro USB cord (available upon request).

WHAT HAPPENS IF IT BREAKS, OR I’M HAVING ISSUES WITH MY CHARGER?

Simply return to the Electric Standard vendor booths, report the issue, and swap out for a new battery, no hassle. If you have trouble after you leave the festival grounds, or after you have already taken the battery home, contact service@electricstandard.co or send a DM to @electricstandard on Instagram.

SERIOUSLY THOUGH, WHAT IS PURCHASING A CASSETTE BATTERY REALLY SAVING ME?

We believe that TIME = POWER. Don’t spend your time and energy worrying about a low battery or a possibly dead phone. We know how important it is to stay connected, and safe!